Shipping policy

Shipping Policy

At HEYA, we're committed to delivering your order safely and on time, wherever you are.


Shipping Rates

Destination Rate
Within the UAE AED 30 (flat rate)
International Calculated at checkout

Estimated Delivery Times

All timeframes are from the date of dispatch:

Destination Estimated Delivery
Within the UAE 2–4 business days
International 5–8 business days

Orders are shipped via DHL, Aramex, and Emirates Post.


Express Delivery

Need it sooner? Express delivery is available for UAE orders at an additional charge. Contact us before placing your order to arrange:

  • WhatsApp / Tel: +971 58 865 2754
  • Email: info@theheyaplace.com

International Shipping

We deliver to most destinations worldwide. Not sure if we ship to your location? Get in touch, and we'll confirm availability for you.


Contact Us

For any shipping-related questions:

  • WhatsApp / Tel: +971 58 865 2754
  • Email: info@theheyaplace.com